The e-Gift Voucher can be redeemed online against products offered by Sellers listed on www.CitiMarket.com only, the online marketplace operated by CitiMarket Online Marketplace Ltd. ("CitiMarket")
e-Gift Vouchers can be redeemed by selecting the payment mode as e-Gift Voucher. e-Gift Vouchers might not be applicable on a few categories.
e-Gift Vouchers cannot be used to purchase other e-Gift Vouchers.
If the order value exceeds the e-Gift Voucher amount, the balance must be paid by other payment option except COD.
If the order value is less than the amount of the e-Gift Voucher, the outstanding balance (after deduction of order value) will reflect under the same e-Gift Voucher.
You can redeem only 1 ( One) e-Gift Voucher per order. The e-Gift Voucher can be combined with promotional codes.
e-Gift Vouchers will expire 365 days from the date of issue and the outstanding unused balance will be forfeited. Unused balance of e-Gift Vouchers may not be transferred to another e-Gift Voucher. No interest will be payable on e-Gift Voucher.
e-Gift Vouchers cannot be redeemed for Cash or Credit, and are not transferable for value.
CitiMarket.com are not responsible if voucher is lost, stolen or used without permission. CitiMarket will have the right to cancel the e-Gift Voucher obtained fraudulently and the funds have to be credited back to the same source from where these were received. CitiMarket does not warrant that the services and products provided to you pursuant to this Agreement will be free of interruptions, errors, bugs, viruses or security problems.
You agree and acknowledge that you shall be solely responsible for maintaining secrecy of the code provided to activate the e-Gift Voucher.
CitiMarket assumes no responsibility for the products purchased using the e-Gift Vouchers and any liability thereof is expressly disclaimed. In no situation shall CitiMarket be treated responsible for loss or damage arising directly or indirectly out of any defect in goods supplied or services provided by the sellers/vendors.
Validity of e-Gift Vouchers will not be extended, new e-Gift Vouchers cannot be provided against the expired/unused Vouchers.
There is no fee or other charges associated with e-Gift Voucher purchase.
e-Gift Vouchers cannot be reloaded or resold.
These terms and conditions are governed by laws of Kenya.
You agree to indemnify CitiMarket for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
CitiMarket not make any warranties, express or implied, with respect to e-Gift Vouchers including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a e-Gift Voucher is non-functional, your sole remedy will be the issuance of another e-Gift Voucher, for the value remaining in the non-functional voucher.